Ship Internationally with
Passport DDP Services

Passport is the #1 international package shipping carrier for eCommerce, with best-in-class logistics and an easy-to-use duty and tax calculator for Delivered Duty Paid (DDP) services. With Passport as our partner and your international shipping solution, you can expect a streamlined international eCommerce fulfillment and shipping operation.
We work with Passport to provide worry free shipping and a seamless DDP experience. Improve your customers’ checkout and post-purchase experience with ShipBots and Passport!

Features

Shopping Cart
Integration

Direct integration with your shopping cart through a custom built app that's compatiable with any eCommerce backbone

TMS
Integration

Direct integration with your transportation management system (TMS)

Label
Printing

Your fulfillment team prints and labels individual parcels just as they do currently

Pickup and
Consolidation

International shipments are picked up and consolidated at a Passport processing facility

Export
Processing

Individual shipments are relabeled, sorted, and shipped off to your customers!
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3 Easy Steps

Going global has never been simpler

01 Collect applicable taxes and
duties immediately at checkout
02 Ship with our generated
Delivered Duty Paid (DDP) label
03 Satisfy your customers with a
seamless DDP experience
Ready to ship internationally?
Get Started

More than one way to ship

We’ll work with you to select the best option for your business, customers, and brand.

ECONOMY
IPA+

International shipping
without tracking for cost
conscious customers and
non-time sensitive shipments

Features

  • Low cost
  • Untracked
  • Bonus virtual milestones
Support
  • First-class customer support
  • Branded tracking

PRIORITY
Priority DDU

Ideal for trackable
international shipments
that are not subject to
duties or taxes in most
countries

Features

  • Delivered duties unpaid (DDU)
  • Door to door tracking
  • Delivery confirmation
  • Real-time notifications
Support
    First-class customer support
  • Branded tracking

PRIORITY
Priority DDP

Best suited for high value
shipments that are fully
tracked with delivery duties
paid upfront

Features

  • Delivered Duties Paid (DDP)
  • Duties and taxes automatically calculated at checkout
  • Door to door tracking
  • Delivery confirmation
  • Real-time notifications
Support
  • First-class customer support
  • Branded tracking

Going global doesn’t have to be complicated. Partnering with ShipBots and Passport simplifies the
international parcel shipping process so that together, we can deliver the experience your international
customers deserve while helping you reach your global potential.

Increased Conversion Rates

International customers often have doubts about ordering online from a different country due to customs fees or delays. They’re even more likely to abandon cart once they see the surprise duties and taxes upon delivery, driving them to refuse delivery and return the product(s) back to the original seller.
With Passport and ShipBots, you can automatically charge taxes and duties at checkout to prevent surprise fees and costs for the customer. Presenting these fees upfront via our landed cost solution has shown to increase conversion rate by 30%.

Decreased Support Issues

When customers refuse delivery upon seeing the taxes and duties, sellers receive a chargeback on their account. Customers may also submit a support ticket in hopes to resolve the issue.
Sellers can prevent ticket inundation by implementing Priority DDP so that customers see all the duties, taxes, and fees that are to be collected immediately at checkout. With DDP, international support tickets are reduced by up to 50% and virtually all packages are accepted upon delivery.

Optimized Checkout Experience

Displaying duties, taxes, and fees at checkout shows that the business is transparent and honest; it also answers most international customers’ questions before they even have to ask. This helps eliminate pre-purchase inquiries so that your customer service team can focus on other issues that require more immediate attention.

Improved Post-Purchase Experience

Once international orders are fulfilled by us, you and your customers will be able to track their package in real-time from shipment origin to end-destination.
During transit and after delivery, our in-house customer support team will handle all inquiries regarding the order whether its delivery exceptions or product issues upon arrival. We make sure that your customers’ post-purchase experience is pleasant every step of the way.
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More than just picking, packing, and shipping.

Pick, pack and ship fulfillment
International Shipping
Shipment management technology
Kitting and bundling
Warehousing: Recieving and storage
Warehouse automation
Preferred eCommerce platform integration
Warehouse analytics tools
Other software integrations (inventory, etc.)
Returns management
2 Day and Express Shipping
Dedicated Account Managers
Custom packaging options
24/7 Customer Service
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