ShipBots makes ecommerce order fulfillment simple! Follow our step-by-step guide to see just how easy and hassle-free our process is. By outsourcing fulfillment, you’ll be able to focus on what you do best: the marketing and sales of your products. And you’ll never miss a beat: our software syncs directly with your shopping cart to import orders. We take it from there – our operations are scalable and can be customized to suit your unique business needs!
Fulfillment begins as soon as you create a new product! As you take this product to market, you’ll discover that you have many options to get your product into the hands of your customers. You might try crowdfunding on Kickstarter or Indiegogo to build pre-orders. You might set up your own e-commerce site on Shopify or Etsy. Or you might even choose a subscription approach to sell to big box retailers like Target, Costco, and Walmart.
1. Take your hot new product to market
Now that you have your product, it’s time to send it to ShipBots! Your dedicated account manager will partner with you to find the most cost effective method to get your product to our warehouses by utilizing our know-how and volume discounts.
2. Ship to ShipBots eCommerce fulfillment centers in less time for less money
Once we receive your inventory, we’ll photograph every new SKU. This ensures we received from your supplier exactly what you were expecting us to receive. We’ll also update the dimensions and weight of all of your SKUs. This way you can track your inventory and calculate shipping costs for products in stock.
4. We partner with you on Quality Control and warehouse your products
Whether you sell on Amazon, Shopify, Woo, Magento, Etsy, Ebay, or anything in between, our software can integrate with all of them! This means your orders will be imported and submitted for fulfillment in real time, eliminating the mistakes associated with manual input.
3. ShipBots integrates with all your eCommerce channels
Each time an order comes in from your online shopping cart or marketplace, our software checks that the item is in stock, the shipping address is valid and the order is mapped with the best shipping method. Once the order passes these tests, it will automatically be submitted for fulfillment; if it is not submitted you'll be notified as to why.
5. Your customers' orders flow through ShipBots
Prior to shipping, your dedicated account manager will review and confirm any custom shipping requirements you may have. At ShipBots, our goal is to be an extension of you, so that your customers can feel your brand experience to their doorstep and beyond.
6. Use your custom packaging and presentation to maintain brand identity
Your customers receive communication throughout their order’s journey, including tracking information so that they can follow the path to fulfillment.
8. Tracking Information is sent to your customers
We maintain strong relationships with all the major carriers, including DHL, FedEx, UPS, and USPS. Not only does this give us better rates that we can pass on to your customers, but it gives us leverage to choose the most effective shipping method for your customers.
7. ShipBots will pick the best shipping solution for your customers' orders
Your customer's package has arrived! This is your brand's time to shine, so we have ensured your product is packed to your specifications.
9. Product is delivered to your customer
Your customers receive their orders! But that doesn’t mean our work ends here. We will work with you to handle any returns, replacements, or incidents that may happen to ensure we uphold your brand's reputation.