ShipBots seamlessly integrates with your sales channels, providing a hassle-free shipping and fulfillment experience. Big & Small brands alike, we support your growth
Our network of fulfillment centers are strategically located on both coasts to ensure the quickest turnaround at reduced cost. We’ll split and manage your inventory across our fulfillment centers and select the location that maximizes efficiency and affordability.
orders processed in our fulfillment centers in the last 12 months
different FMCG products in our world-class fulfillment centers, which are fully secured and monitored
of orders are received and shipped the same day for swift delivery that consumers expect
accuracy rate, meaning more happy customers receiving their orders on time
With ShipBots’ inventory portal, you get dynamic all-in-one access to manage your inventory. Track inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more. ShipBots’ inventory system will allow complete transparency and control of your inventory.
The core of ShipBots’ custom integration software is our order management portal. Our integration system syncs with your sales channels to automate the entire order fulfillment process, from customer purchase to delivery and even returns. Track the status of each order throughout its journey and simplify returns with our dedicated customer service specialists.
ShipBots’ shipping management system doesn’t end with discounted shipping rates. Our software calculates real-time shipping quotes and generates transparent shipping and tracking reports to ultimately streamline the entire shipping process.
Our comprehensive integration portal provides complete and transparent control over managing the warehouse fulfillment services that benefit your business. We manage and track your inventory, fulfill, and ship your orders so you can focus on marketability and scalability.
In-(Ware)house Account ManagementYour dedicated account manager is located in our warehouses and they can physically reach your product in seconds. We take pride in having industry leading account management and customer support. You'll find the account manager will soon become a key member of your team.
Best-in-class support. We're always here to help - here's how to connect.
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.
Absolutely. Given our volume, we have steep discounts that we've negotiated with Fedex/UPS which save our customers a lot of money on shipping.
We've also negotiated heavily on accessorials that they charge for large and oversized packages, such as Additional Handling Surcharge.
We also have dedicated equipment to manage the inbound and outbound of such packages with care and precision
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.
Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.Here are the 3 options to choose from:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
When you store your inventory with us, you have two options to insure your product:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
100% - we would never entrust our client's fulfillment to another company. We are obsessive about the quality of our work.
Yes! There are no long-term commitments in place to use our services, but we do have a master service agreement (MSA) in place to protect both parties. We want to earn your business year after year by doing a great job.
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders.A batch is a unique set of orders that have exactly the same combination of items in them.In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.
Our in-house customer service team provides immediate 1-on-1 dedicated client support. You can be rest assured you won’t have to deal with call centers or rotating customer service emails.
We have a monthly maintenance fee that covers premium personal account management and one software connection. This is separate from any storage fees.
A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your customer service rep, so they can define the scope and provide a custom quote for the project prior to execution.
Third-Party Logistics (3PL) providers typically offer warehousing, inventory management, and order fulfillment services, including picking, packing, and shipping. They also handle transportation management, freight forwarding, and returns processing to streamline supply chain operations. Some 3PLs provide value-added services like kitting, labeling, and customized packaging to enhance product distribution.
Transparent pricing. Simple pricing based on volume of orders. No hidden fees.
