As your medical device fulfillment partner, we handle warehousing, kitting, and compliant shipping, plus anything else that keeps you focused on growing the business.
Our services cover lot and serial traceability, expiration control, temperature-controlled storage, and audit-ready records, all from FDA-registered, GMP-certified facilities.
At our core, we're a down-to-earth yet driven team that treats your compliance like our own. Because when you ship regulated product, you're delivering a lot more than packages.
Medical device fulfillment is the compliant storage, handling, and shipping of medical devices under the controls the category demands: lot and serial tracking, expiration management, temperature control, and audit-ready records. ShipBots runs it from FDA-registered, GMP-certified, NSF-audited facilities on both coasts, at 99.999% order accuracy, with no long-term contract.
It is ecommerce fulfillment built for regulated product. Ship to patients, clinics, or retail on order fulfillment services run by operators who lived the compliance pressure firsthand. That is the short version of the why ShipBots story.
Medical devices do not move like ordinary boxed goods. Lots have to be traced, some units carry expiration dates, and a single mislabeled pick is a compliance event, not a bad review. Here is how we handle it end to end.
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Every unit is traceable by lot, and often by serial, from receiving to delivery. A targeted recall or a UDI question gets answered in minutes, not days (FDA UDI System).
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Controlled-temperature space and GMP-certified handling for the products that need it, from diagnostic kits to sensitive components. Ambient product is stored accordingly, so you pay for the controls your inventory actually requires.
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Our Vision AI records and verifies every pack, so the right unit, right lot, and right quantity go in the box. Reduce claims, prove compliance.
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Packed with care to your exact specs. Branded boxes, inserts, and device kits assembled the way you want them. We got you.
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Your product moves through operating standards you can prove to your quality team, your retail partners, and a regulator (FDA Establishment Registration).
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Returns experts inspect and grade against your SOP, and add resellable units back to your inventory automatically.
Powered by ShipHero. Automate the whole path from checkout to delivery and returns, with real-time inventory synced across every channel you sell on.
Your dedicated account manager sits inside the warehouse and can reach your product in seconds. Phone, email, Slack, SMS, weekends included
Month to month on a Master Service Agreement. No lock-in, no minimums. A flat monthly maintenance fee covers account management, WMS and OMS software, inventory, discounted shipping, and claims and freight, laid out on the fulfillment center pricing page.
Warehouses on both coasts, minutes from the ports of Los Angeles and Long Beach, keep transit times and costs down and imports moving. Selling across channels too? ShipBots also runs Amazon FBA prep, TikTok Shop fulfillment, and subscription box fulfillment under one roof.
No. ShipBots works month to month on a Master Service Agreement with no mandatory multi-year lock-in and no volume minimum. We keep the account by shipping your product accurately and on time, not by holding you to a contract.
Absolutely. Every unit is traceable by lot, and often by serial number, from receiving through delivery, which makes a fast, targeted recall possible instead of a blanket one. If you or the FDA need to know where a lot shipped, the record is retrievable in minutes.
Yes. ShipBots operates as an FDA-registered outsourcing facility, is GMP Certified, and is audited by NSF International. Those standards govern the day-to-day storage and handling of your product, so you can prove compliance to partners and regulators.
Medical device fulfillment is the compliant storage, handling, and shipping of medical devices under controls like lot and serial tracking, expiration management, temperature control, and audit-ready documentation. It differs from standard ecommerce fulfillment because every step has to preserve traceability and meet regulatory expectations. ShipBots runs it from FDA-registered, GMP-certified facilities at a 99.999% accuracy rate.
Transparent pricing. Simple pricing based on volume of orders. No hidden fees.
